WHO WE ARE

It’s our business to help yours

Innovation Refunds is powered by a customer centric mindset, top-of-the line talent, and experienced leadership from the world's most trusted brands. That’s how we’re able to achieve our mission of helping thousands of businesses across the country.

OUR CULTURE

A`We embody our values

We were forged in the F.I.R.E. - Fun. Integrity. Relentless. Excellence. And in just a couple of years, those four letters helped us grow from a small group of experienced leaders to a national brand.

A`Our Leadership

HOWARD MAKLER

Chief Executive Officer

Jeffrey Schoonover

Chairman of the Board

SKIP SMITH

President

KOREY MILLER

Chief Business Officer

SEAN KON

Chief Innovation Officer

TIMOTHY TRAINOR

Chief Solutions Officer

JOHN LEEMAN

Chief Marketing Officer

Nathan Phinney

Chief Information Officer

CHAD SINCLAIR

Chief Financial Officer

ETHAN WISHNICK

Chief Revenue Officer

KAREN ANAPOELL

General Counsel

KIMBERLY GAllo

Chief People Officer

BACKED BY BANKS

E_Great businesses are built on great alliances

When it comes to partnerships, we look for the same thing we look for in our employees: trusted, talented people. That’s led to working relationships with over 60 banks who put their trust in our company to help their clients. Additionally, we’ve worked with companies like iHeartMedia and Yelp to create growth for their small business audiences.

OUR TEAM

-` We’re a growing team of innovators, makers, and thinkers

"Leadership requires the ability to identify root causes of problems and then collaboratively build high leverage solutions. The challenge is that there is no technique or program to do this. Just intelligence, hard work, humility and patience. And, most importantly, an unwavering focus on the customer."

SKIP SMITH,_President