Let's Work Together

We're curious, creative, and diverse, driven by the purpose of our mission, and energized by the joy we get from supporting each other. We help businesses and we love doing it together.

Explore Open Roles

We Embody Our Values

We sum up our core values in one word - FIRE. These words represent Innovation Refund's highest priorities, deeply held beliefs, and core, fundamental driving forces. They are the heart of what our company stands for.


Enjoying time with colleagues in a relaxed and FUN environment encourages honest, open discussions and trust in one another.


INTEGRITY is a priceless essential for success. Honesty, loyalty, respect, and responsibility. This is what we should strive for everyday.


A RELENTLESSNESS mindset means that going above and beyond is the only option we'll give ourselves. Can't stop, won't stop.


We strive for EXCELLENCE because we're fully committed to achieving results that go way beyond anything that has been achieved before.

It's Not A Job, It's Our Mission

Joining Innovation Refunds has been one of the best decisions in my career. The people are great to work with, I am daily challenged in my role, and I love that we are helping businesses receive money that is rightly theirs. I can't wait to see the many things we are going to accomplish together!

- Jason Crawford, Delivery Lead

Innovation Refunds puts their employees first! It’s exciting coming to work everyday because I feel incredibly valued both personally and professionally. Knowing the significant impact our business has on our clients makes it all the better. I’ve love every second of working for this company!

- Brady Silas, Refund Assurance Champion

What is amazing about Innovation Refunds as a career opportunity is that each individual that joins us at this stage is given the chance to own a piece of the puzzle, solve problems immediately with whatever superpower they possess, and grow into the next phase of their career.

- James Le, RevOps Manager

Innovation Refunds has given me an incredible opportunity. With the tools I've been given, I have grown personally, professionally, and financially. My teammates and supervisors are constantly challenging me to be better, and it drives a fun competitive feel in the sales room. If you love working with great people, participating in team events, and weekly catered lunches, then this is the place for you.

- Jacob Lee, Refund Specialist Team Lead

From management caring about you as a person to making you feel valued, to your peers making this a fun place to be at, working at Innovation Refunds has been nothing but amazing. YOU MATTER here. I look forward coming to work everyday!

- Greta Williams, Customer Success Champion

What’s the best thing about working at Innovation Refunds? Easy - the people. I work with some of the brightest, friendliest, and most hard-working people that push the needle even further for the company. A ‘typical day’ is never typical here. Every day is filled with new learning opportunities, and I have to thank my stellar team for that.

- Eunie Park, Senior Designer

Working at Innovation Refunds is a surreal experience. The company is an absolute rocketship, with the most capable team. We have to keep updating our goals because we keep surpassing them!

- Mahdi Hosseini, EVP Stratetic Partnership

I could not have accepted a better opportunity. The entire staff is welcoming, supportive, and I feel encouraged to voice my own opinions and share new ideas.  I have been given countless opportunities to enhance my skills, and each day I continue to learn something new. Excited to see where this journey takes me!

- Abbey Bowers, Customer Care Representative

Where to start! Love the scrappiness of the teams and the business model itself. Feel like all of my experience(s) have been valued and thoughts, positions, etc on various processes or tool usage has all been taken very much to heart. The product team has some very high caliber folks I'm really excited to work with.

- Joe Murray, Marketing Ops

My first two months with Innovation Refunds have been a whirlwind of change and it just keeps getting better! The company is growing rapidly, and I feel lucky to be a part of it.

- Chrissy Wheeler, Commission Specialist

Working at Innovation Refunds is not like working in any other business environment that I have ever worked in. It does not matter if you have been here since the beginning or just hired yesterday. Your opinion matters! Innovation Refunds goes out of their way to make you feel like family.

- Julie Meyer-Pohl, Customer Success Champion

Innovation Refunds is a place like no other. The growth is insane, and the people flooding into this company are all rockstars. Everyone has an opinion that is valuable, and we work as a team to get things done. The opportunity I found here at Innovation Refunds is once in a lifetime.

- Caleb Warner, Product Operation Manager

What We Offer

Bonus Structure

We offer a competitive salary and generous bonus structure to incentivize all team members.

Health Benefits

Get top-notch health benefits along with comprehensive dental, vision, and life insurance.

401k Plan

Our company sponsors a 401k plan that allows you to maximize your investment and tax benefits.

Catered Lunch

Every Monday and Thursday our office has the chance to gather around the table and chow down together.

Open Positions

We encourage you to apply to one of our open positions. We are always on the lookout for exceptional individuals to join our team!