Our business verification process
Our approach to helping businesses is designed to ensure meticulous analysis and compliance. We utilize a rigorous process to review and confirm the details of business entities engaged with us. This process involves an internal quality assurance review of potential customers using the following steps:
Our team is trained to follow up on these requests, helping to ensure timely submission of information and resolution of any discrepancies. If a customer fails to provide the requested documentation or provides insufficient or outdated documents, we take the necessary steps to inform them and guide them through the process of obtaining and submitting the correct documents.
Upholding integrity and compliance standards
Our commitment to compliance drives our daily operations and decision-making process. Integrity, to us, means conducting business with honesty, transparency, and respect, always considering the best interests of our customers, employees, and stakeholders.
We've integrated ethical practices and standards into our corporate culture, providing regular training, helping to ensure that every team member understands and upholds our principles. We've also implemented rigorous internal audits and controls designed to detect and prevent any deviations. Through these actions, we strive to foster a culture that truly embodies integrity and compliance.
Our training courses are structured to cover a wide range of topics, including the processes our independent tax professionals follow when processing claims.
Compliance and ethics
We focus on company ethics and the importance of compliance in our day-to-day operations. It’s not just about following the rules, but training our team to go beyond the minimum that’s required and do what’s right for our customers.
Understanding cybersecurity risks
Our training provides an in-depth understanding of different cybersecurity threats. Our team learns to identify potential threats and understand the risks associated with them.
Prevention and response strategies
We equip our team with prevention strategies to help avoid falling victim to cybersecurity risks. In the event of a potential threat, we train our team on the necessary response actions designed to mitigate the risk.
Simulated phishing attacks
We conduct simulated phishing attacks to provide practical experience to our team. This hands-on approach aims to equip our team to deal with real-life situations.
Secure and ethical practices
We stress the importance of secure handling of sensitive data and encourage ethical behavior to help prevent any inadvertent violation of cybersecurity norms.
How our independent tax professionals determine ERC eligibility
While we do not provide tax or legal advice, our independent tax professionals help determine eligibility for various benefits by following a detailed process that leverages their extensive knowledge of IRS regulations and the specifics of each customer's situation.
Our SOC 2 Type 1 Certification
Keeping your data safe is of the highest importance to us at Innovation Refunds. That’s why we’re proud to have earned the System and Organization Control (SOC) 2 Type 1 designation.
Founder & CEO
What is SOC 2 Type 1?
SOC 2 Type 1 is a cybersecurity audit to confirm that an organization's privacy and security measures are designed to meet the AICPA's trust criteria:
Security: Protection against unauthorized access and damage to systems.
Availability: Keeping systems operational to achieve objectives.
Processing integrity: Ensuring system processing is complete, timely, and accurate.
Confidentiality: Safeguarding confidential information.
Privacy: Proper handling of personal information.
With audited internal controls, we can offer security and efficiency across our organization that has been certified against a rigorous standard set forth by the AICPA. Checking and double-checking all of our systems, software, policies, procedures, people, and processes is ultimately done to benefit our customers.
Providing peace of mind
We underwent all this so you’ll know that your sensitive information is in good hands. As your trusted service provider, we practice data security protection practices, designed to improve your overall experience.
*Innovation Refunds works with a team of independent tax professionals. Innovation Refunds does not provide tax or legal advice. Terms & conditions apply.
Our advanced payroll and accounting integrations
Our commitment to security and efficiency is a top priority. We utilize advanced encryption technologies and undertake rigorous audits regularly to affirm the integrity of our payroll and accounting integrations.
This process is designed to:
Securely connect to your accounting and payroll software to collect necessary documents.
Retrieve key information directly from your business’ payroll system for specified periods.
Pull employee-level data to calculate potential eligibility.
Auto-populate key business data the IRS may require.
Our technology streamlines your application intake process to provide accuracy, efficiency, and compliance with changing regulations.